916 875 4311 or e mail.
They didn t pick up my garbage.
Waste management recycling 9850 goethe road sacramento ca 95827 311 or outside of unincorporated sacramento county areas.
Some companies won t take yard waste animal waste hazardous waste recyclable materials etc.
Many things such as route changes truck issues and weather can influence your trash pickup time.
My garbage can was emptied but there is still trash in the bottom of it.
Holiday impacts to your schedule will be displayed at least a week before each major holiday.
Why didn t they dig out the trash at the bottom.
Remember we don t guarantee a trash pickup time we only assign a day.
Usually the garbage truck will come around the same time each week.
To ensure it is picked up the best thing you can do is have it out there by 7 a m.
Why the garbageman didn t take the garbage 1.
The garbage truck couldn t access the cans.
That usually means that your roll cart was facing the wrong way.
Missed collections are reviewed to determine cause and solution.
When i called them about this they said they could not report a missed pickup until after 6 p m but they close at 5 30 p m.
To report a missed garbage green waste or mixed recycling pick up county customers can view missed pick up brochure for more information.
Sometimes it s not that the garbage truck skipped your house but rather.
Our automated arm can still pick it up but when we dump your garbage into the truck some of it stacks on the underside of the open.
The contractor is not required to dig out trash that is stuck in the bottom of the can.
They picked up trash from all my neighbors but not from my house.
Do not use this form if the hauler has notified you that there was something wrong with your pick up.
We do our best to make sure we provide you with the best service possible but occasionally we might miss picking up your trash.
Perhaps there was a new crew and they didn t know to pick up at your address.
Your collection will be rescheduled for pickup within 24 hours after receiving the report.
Or the night before in some areas.
Some cities have a.
Please call our customer response team at 602 237 2078 with any additional questions you may have about your holiday schedule.
Let waste management be your partner in taking care of your trash pickup.
We just messed up.
We offer a variety of trash collection and recycling services and solutions no matter your needs.
If the cause is customer error a fee may be assessed for future special collections.
They also said that it was probably a different truck that picked up the trash from my neighbors than from the truck that was supposed to pick up from.